Terms Conditions

I. Product Definition Terms (Natural Properties and Quality Commitment)

1. Natural Jadeite Statement
   – All products in store are natural jadeite (A goods), without artificial dyeing, filling, or chemical treatment. Each product comes with a certificate of appraisal issued by a provincial or-level testing institution (such as NGTC), which can be verified on the official website.
   – Explanation of natural characteristics: As a natural mineral, jade may have natural structures such as water lines (transparent linear texture) and cotton (white flaky substance), which do not affect authenticity, and are professionally screened to ensure that do not affect overall beauty and durability.

2. Quality Screening Standards
   – Strictly follow industry grading standards (such as color, transparency, craftsmanship) eliminate raw materials with obvious cracks, dense impurities, or loose structure, to ensure that each product meets the requirements for wearing and collection.
   – High-value goods (5000 yuan) provide dual certificates (NGTC provincial re-inspection), and are accompanied by a 360°high-definition video for verification

3. Price Reasonableness Guarantee
   – Pricing is based on market conditions, raw material costs, and the complexity of craftsmanship, refusing to set artificially prices or engage in dumping at low prices, and supports price comparison of similar goods.

II. Terms of Transaction and Delivery

1. Certificate and Information Transparency
   – Each item is marked with weight, size, clarity, color, inspection number, with strict correspondence between certificates and actual items, and certificate duplication is prohibited.
   – Origin marking must have traceable proof (e.g., certificates from Myanmar mines) to avoid false advertising.

2. Payment and Order Confirmation
   – Support for mainstream cross-border payments (PayPal/credit card and local payments (e.g., Alipay overseas version), and an order confirmation letter will be sent within 24 hours after successful payment.

3 Logistics and Insurance
   – Default insurance for transportation risk (coverage ≥ product selling price), and mandatory use of signing service for high-value items (≥10000 yuan). Photographic evidence of logistics damage must be provided on the spot.

III. After-sales and Disclaimer

1. Appreciation Period Policy
   – Appreciation Period: Within 7 days after signing for goods (including holidays), a no-reason return is allowed, provided that the goods remain intact (unworn, tags attached, certificates complete).
   – Nound or Exchange After the Period: After the appreciation period ends, no refund or exchange will be made for non-quality issues (e.g., subjective dislike, size unitable). Custom-mounted items (e.g., engraving, special design) are not subject to refund or exchange.

2. Quality Issues Handling
    If there is a mismatch in appraisal (non-A quality), description (e.g., fake origin), or craftsmanship defects (e.g., detachment), lifetime support for return or exchange is provided, and the round-trip shipping costs are borne.
   – Dispute Resolution: A report from a national- testing institution (e.g., NGTC) is required, and the payment will be frozen during the dispute period until the result is confirmed.

3. Disclaimeruations
   – Natural textures (watermarks/cotton floss) are not considered quality issues and are not subject to return or exchange.
   – For lost items to incorrect addresses provided by the customer or non-signing, the responsibility lies with the customer.

IV. User Obligations and Restrictions

1. Information Authenticity
   – Users must ensure the accuracy of delivery information. Users are for the shipping costs if a return is due to incorrect information.

2. Inspection Responsibility
   – Users must inspect the goods upon signing for them. If any or discrepancy is found, it must be photographed and reported within 24 hours. Failure to do so will be considered as acceptance of the goods.

3. Compliance in
   – Users are prohibited from abusing the return policy by making frequent returns (e.g., ≥3 returns within 30 days), otherwise, purchasing privileges be restricted.

V. Appendices (Special Provisions for Cross-border Independent Websites)

– Customs and Compliance: Destination customs duties are borne by the buyer and product descriptions must comply with the regulations of the jewelry category in the importing and exporting countries (e.g., EU REACH heavy metal standards).
– Data: User payment information is encrypted with SSL, and the privacy policy complies with GDPR/CCPA requirements.

Purchase this product from our site, and you will initiate a virtuous cycle: 20% of each order will be donated to help from the flames of war.
—The oriental spirit jade on your wrist is also a beacon of hope for humanity.
As the ice-type blue water j entwines your wrist, its clear blue glow is spanning mountains and seas, turning into a survival fire for war-torn areas. Our site solemnly promises: Every $100 you pay, $20 will be converted into precise aid, reaching the front lines of conflicts in Syria, Ukraine, Gaza, etc., through the United Nations Refuge Agency (UNHCR), to implement three core actions:
1. “One Jade, One Grain” Life Plan: $20 = 10- food package for a refugee family (including high-nutrition biscuits, water purification tablets), and the number of hungry people is reduced because of you.
2.Dragon Bone Cares for Children” Medical Action: Blue water jade symbolizes the power of healing, and donations provide trauma surgery and psychological intervention for children in war zones, scars into new totems of life.
3. “Jade Essence Hope” Education Project: Laying solar panels in temporary tent schools, what you donate is not only but also a possibility of rekindling civilization.